1. Introduction

Morningcrest Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://morningcrestsolutions.com/ (the "Website") or engage our AI Solutions for businesses, workflow automation, digital marketing, SEO, or website development services (collectively, the "Services"). This policy complies with applicable laws, including Wyoming state law, the General Data Protection Regulation (GDPR) for EU residents, and the California Consumer Privacy Act (CCPA) for California residents.

 

2. Information We Collect

We collect the following types of information:

• Personal Data: When you use our contact form or engage our Services, we may collect your name, email address, phone number, and company details.
• Non-Personal Data: We collect usage data (e.g., IP address, browser type, pages visited) via analytics tools (e.g., Google Analytics) to improve the Website.
• Client-Provided Data: For Services, you may provide content (e.g., logos, website text) containing personal data, which we process solely to perform the Services.

 

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support.
• Deliver and manage Services (e.g., SEO campaigns, website development).
• Process payments via third-party processors (e.g., Stripe).
• Analyze Website usage to improve performance and user experience.
• Comply with legal obligations or enforce our Terms of Service.

 

4. Legal Basis for Processing (GDPR)

For EU residents, we process personal data based on:

• Contract: To perform Services or respond to inquiries.
• Legitimate Interests: To improve our Website and Services.
• Consent: For optional data collection (e.g., marketing emails), where applicable.
• Legal Obligation: To comply with applicable laws.

 

5. How We Share Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors (e.g., hosting providers, analytics tools) who assist in operating the Website or Services, bound by confidentiality agreements.
• Payment Processors: Secure processors like Stripe to handle payments, who have their own privacy policies.
• Legal Authorities: If required by law, court order, or to protect our rights.

 

6. Data Security

We use industry-standard security measures (e.g., SSL encryption, secure hosting) to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

 

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Objection/Restriction: Object to or restrict certain processing.
• Portability: Request your data in a structured, machine-readable format.
• CCPA Rights (California Residents): Request disclosure of data collected, sold, or shared, and opt out of sales (we do not sell data).

To exercise your rights, contact us at teamlead@morningcrestsolutions.com. We will respond within 30 days (or 45 days for CCPA requests).

 

8. Cookies and Tracking

We use cookies and similar technologies (e.g., Google Analytics) to analyze Website usage. You can manage cookie preferences via your browser settings. For details, contact us.

 

9. International Data Transfers

Your data is processed in the United States. For EU residents, we ensure GDPR-compliant safeguards (e.g., Standard Contractual Clauses) for data transfers.

 

10. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form data is retained for 12 months unless you become a client. Client data is retained for the duration of the Service agreement plus 7 years for tax purposes.

 

11. Third-Party Links

The Website may contain links to third-party sites (e.g., social media). We are not responsible for their privacy practices. Review their policies before sharing data.

 

12. Children’s Privacy

Our Website and Services are not directed to individuals under 16. We do not knowingly collect data from children. Contact us if you believe we have such data.

 

13. Changes to This Policy

We may update this Privacy Policy by posting the revised version on the Website. Changes are effective upon posting. We will notify you of significant changes via email or Website notice.

 

14. Contact Us

For questions or to exercise your rights, contact us at:
Morningcrest Solutions LLC
Wyoming
Email: teamlead@morningcrestsolutions.com

For EU residents, you may also contact your local data protection authority. For California residents, contact the California Attorney General for CCPA concerns.